[ TutGee.com ] Udemy - Conceptual Crm Technology

[ DevCourseWeb.com ] Conceptual Crm Technology



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Last updated 6/2022

MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz

Language: English | Size: 374.61 MB | Duration: 0h 55m



Microsoft Dynamics, Salesforce, Leads, Service, Field Service, Sales, Customer Relationship Management



What you'll learn

What is Customer Relationship Management

Service, Field Service, Sales & Marketing

Omnichannel Marketing

Customer Data Platform

Leads (database & qualification) and Opportunities

Internet of Things

Triggers & Workflows

Microsoft Dynamics, Salesforce and Zoho

Requirements

No

Description

This course revolves around the foundations of CRM. It explains all the main terminologies and associated concepts in Microsoft Dynamics, Salesforce and other vendors. It does not discuss in details the operations of the latter systems. It tackles mainly the fields of service, field service and sales. It is basically the best introduction one can get about CRM, its major vendors, database for leads, business process flows, triggers, workflows and more. This course will not provide a  about any certain software as it discusses various ones, and besides to retain such matter , one needs to be involved in it !



Overview



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