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Udemy - Certification in Customer Relationship Management (CRM)

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Size
3 GB
Seeders
0
Leechers
1
Files
66
Category
Other
Added
11/16/23 at 4:21pm GMT+1
Infohash
a68ba2e3fbcc22cc0c1cd91bb4082765567e3650

Description
[ DevCourseWeb.com ] Certification in Customer Relationship Management (CRM)



If You Need More Stuff, kindly Visit and Support Us -->> https://DevCourseWeb.com







Published 11/2023

Created by Human and Emotion: CHRMI

MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch

Genre: eLearning | Language: English | Duration: 65 Lectures ( 6h 57m ) | Size: 3.3 GB



Effectively manage and enhance relationships with customers with Process, Case Study, Example & Complete Implementation



What you'll learn

Understand the fundamentals of CRM and its importance in modern business practices.

Explore various CRM strategies and approaches tailored to different industries and customer segments.

Learn how to select, implement, and manage CRM software and technology solutions effectively.

Analyze customer data and leverage it to make informed business decisions and enhance customer interactions.

Develop skills in designing and executing CRM campaigns to acquire, retain, and upsell customers.

Explore best practices for measuring and evaluating the success of CRM initiatives.

Understand the ethical considerations and privacy concerns related to CRM and customer data management.



Requirements

There are typically no specific prerequisites for this course, although a basic understanding of business concepts and marketing principles can be beneficial.



If You Need More Stuff, kindly Visit and Support Us -->> https://CourseWikia.com



Get More Tutorials and Support Us -->> https://FreeCourseWeb.com



We upload these learning materials for the people from all over the world, who have the talent and motivation to sharpen their skills/ knowledge but do not have the financial support to afford the materials. If you like this content and if you are truly in a position that you can actually buy the materials, then Please, we repeat, Please, Support Authors. They Deserve it! Because always remember, without "Them", you and we won't be here having this conversation. Think about it! Peace...



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File list
  • Udemy - Certification in Customer Relationship Management (CRM)
  • ~Get Your Files Here !/1. Introduction to CRM/1. Introduction to CRM.mp4 36.1 MB
  • ~Get Your Files Here !/1. Introduction to CRM/2. Scope of CRM.mp4 30.8 MB
  • ~Get Your Files Here !/1. Introduction to CRM/3. Evaluation of CRM.mp4 17.7 MB
  • ~Get Your Files Here !/1. Introduction to CRM/4. TPA.mp4 49.7 MB
  • ~Get Your Files Here !/1. Introduction to CRM/5. Customer value.mp4 21.7 MB
  • ~Get Your Files Here !/10. Case Study and Process/1. Case Study on CRM Implementation.html 5 KB
  • ~Get Your Files Here !/10. Case Study and Process/2. Case Study on CRM usage benefits.html 4.7 KB
  • ~Get Your Files Here !/10. Case Study and Process/3. Different CRM software and details.html 4.2 KB
  • ~Get Your Files Here !/10. Case Study and Process/4. Step by step detailed process to Implement CRM.html 5.1 KB
  • ~Get Your Files Here !/10. Case Study and Process/5. Templates and Formats used in CRM.html 4.5 KB
  • ~Get Your Files Here !/2. CRM Types and Components/1. CRM components.mp4 76 MB
  • ~Get Your Files Here !/2. CRM Types and Components/2. Analytical, Collaborative CRM.mp4 44.3 MB
  • ~Get Your Files Here !/2. CRM Types and Components/3. CRM technology components.mp4 43 MB
  • ~Get Your Files Here !/2. CRM Types and Components/4. Customer value.mp4 63.1 MB
  • ~Get Your Files Here !/2. CRM Types and Components/5. CSV.mp4 82.6 MB
  • ~Get Your Files Here !/3. Customer and Consumer/1. Customer Profitability.mp4 74.5 MB
  • ~Get Your Files Here !/3. Customer and Consumer/2. Consumer complaints.mp4 60.6 MB
  • ~Get Your Files Here !/3. Customer and Consumer/3. Customer retention,acquisition,expectation.mp4 245.7 MB
  • ~Get Your Files Here !/3. Customer and Consumer/4. Customer retention,acquisition,expectation 2.mp4 9.7 MB
  • ~Get Your Files Here !/3. Customer and Consumer/5. Negative and Positive retention.mp4 112.7 MB
  • ~Get Your Files Here !/4. Different Processes and Methods/1. Closed loop marketing.mp4 48.1 MB
  • ~Get Your Files Here !/4. Different Processes and Methods/10. The art of supervising.mp4 38.6 MB
  • ~Get Your Files Here !/4. Different Processes and Methods/2. 360 marketing.mp4 70 MB
  • ~Get Your Files Here !/4. Different Processes and Methods/3. Hierarchical methods.mp4 39.2 MB
  • ~Get Your Files Here !/4. Different Processes and Methods/4. Decision trees.mp4 32.3 MB
  • ~Get Your Files Here !/4. Different Processes and Methods/5. Decision trees contd 2.mp4 37 MB
  • ~Get Your Files Here !/4. Different Processes and Methods/6. Cross selling and up selling.mp4 108.3 MB
  • ~Get Your Files Here !/4. Different Processes and Methods/7. Customer relationship technology.mp4 85.9 MB
  • ~Get Your Files Here !/4. Different Processes and Methods/8. Front office management.mp4 72.9 MB
  • ~Get Your Files Here !/4. Different Processes and Methods/9. Job analysis and job description.mp4 73.8 MB
  • ~Get Your Files Here !/5. ECRM and ERP/1. ECRM.mp4 85.4 MB
  • ~Get Your Files Here !/5. ECRM and ERP/2. Challenges of Ecrm.mp4 79.4 MB
  • ~Get Your Files Here !/5. ECRM and ERP/3. Key CRM features.mp4 39.3 MB
  • ~Get Your Files Here !/5. ECRM and ERP/4. ERP and CRM.mp4 27.4 MB
  • ~Get Your Files Here !/5. ECRM and ERP/5. SCM and CRM.mp4 54.7 MB
  • ~Get Your Files Here !/5. ECRM and ERP/6. Barriers to internet adoption.mp4 25.8 MB
  • ~Get Your Files Here !/6. Customer Profiling/1. Managing customer relationship.mp4 49.6 MB
  • ~Get Your Files Here !/6. Customer Profiling/2. Email marketing data.mp4 53.4 MB
  • ~Get Your Files Here !/6. Customer Profiling/3. Social media.mp4 57.3 MB
  • ~Get Your Files Here !/6. Customer Profiling/4. Customer experience management.mp4 40.6 MB
  • ~Get Your Files Here !/6. Customer Profiling/5. Customer experience.mp4 36.4 MB
  • ~Get Your Files Here !/6. Customer Profiling/6. Customer profile.mp4 60.3 MB
  • ~Get Your Files Here !/6. Customer Profiling/7. STP.mp4 28.1 MB
  • ~Get Your Files Here !/6. Customer Profiling/8. Repositioning.mp4 30.7 MB
  • ~Get Your Files Here !/6. Customer Profiling/9. Delivering customer offer.mp4 67.2 MB
  • ~Get Your Files Here !/7. Strategy and Framework/1. CRM strategy.mp4 67.1 MB
  • ~Get Your Files Here !/7. Strategy and Framework/2. Customer system life cycle.mp4 35.5 MB
  • ~Get Your Files Here !/7. Strategy and Framework/3. Building blocks of CRM.mp4 46.3 MB
  • ~Get Your Files Here !/7. Strategy and Framework/4. CRM measurement.mp4 62 MB
  • ~Get Your Files Here !/7. Strategy and Framework/5. Balanced score.mp4 43.6 MB
  • ~Get Your Files Here !/7. Strategy and Framework/6. Customer privacy.mp4 18.5 MB
  • ~Get Your Files Here !/7. Strategy and Framework/7. Privacy.mp4 41.9 MB
  • ~Get Your Files Here !/7. Strategy and Framework/8. Need for legislation.mp4 35.8 MB
  • ~Get Your Files Here !/8. Data Management/1. Data protection and verification.mp4 29.9 MB
  • ~Get Your Files Here !/8. Data Management/2. Data protection and verification contd.mp4 34.2 MB
  • ~Get Your Files Here !/8. Data Management/3. Data collection.mp4 61.8 MB
  • ~Get Your Files Here !/8. Data Management/4. Data Processing.mp4 30.8 MB
  • ~Get Your Files Here !/8. Data Management/5. Data storage.mp4 32.3 MB
  • ~Get Your Files Here !/8. Data Management/6. Privacy a global approach.mp4 53.1 MB
  • ~Get Your Files Here !/8. Data Management/7. Markets in privacy.mp4 53.9 MB
  • ~Get Your Files Here !/8. Data Management/8. Data banks.mp4 13.5 MB
  • ~Get Your Files Here !/8. Data Management/9. Personal information.mp4 67.5 MB
  • ~Get Your Files Here !/9. Automation/1. Critical success factors.mp4 23 MB
  • ~Get Your Files Here !/9. Automation/2. Sales automation.mp4 24.5 MB
  • ~Get Your Files Here !/9. Automation/3. Benefits of Sales force automation.mp4 18.3 MB
  • ~Get Your Files Here !/Bonus Resources.txt 386 B

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