Udemy - Mastering Emotional Intelligence Like A Pro At Workplace

[ FreeCourseWeb.com ] Mastering Emotional Intelligence Like A Pro At Workplace



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Published 12/2023

MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz

Language: English | Size: 372.53 MB | Duration: 0h 37m



Emotional Intelligence, Emotional Quotient, Practical Approach of dealing with Difficult People at work



What you'll learn

Students will be able to identify personal emotional triggers and understand their impact on interactions with challenging individuals in the workplace

Students will be able to Implement strategies to enhance self-awareness, regulating and managing emotional responses effectively in challenging situations.

Students will be able to employ emotionally intelligent communication techniques to convey messages assertively, diplomatically, and non-confrontationally.

Students will be able to apply EI techniques to build rapport, trust, and constructive relationships with challenging individuals.



Requirements

A foundational understanding of workplace interactions and dynamics is beneficial. This includes familiarity with common workplace scenarios and challenges.

An interest in developing emotional intelligence skills and a willingness to learn and apply strategies to manage emotions and interactions effectively.

Willingness to engage in self-reflection and introspection to recognize personal emotional triggers and patterns of behavior in challenging situations.



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